The Problem
Running a complex clinical research study requires highly precise, time-sensitive participant management - automated enrollment, survey distribution at exact intervals, engagement monitoring, and payment processing - all under strict HIPAA compliance requirements. Doing any of this manually would introduce errors, delays, and compliance risk that could compromise the integrity of the research.
The Solution
Built a comprehensive Make.com scenario suite covering the full participant journey: automated enrollment intake and eligibility routing, survey window scheduling with precision timing, reminder cascade workflows, completion tracking and payment processing. Typeform handles data collection, Airtable serves as the HIPAA-compliant database, and Metabase plus Mixpanel provide analytics - with automated participant communication woven throughout every stage.